All paid admission tickets (excluding specially ticketed experiences) and add-ons, minus service fees can be refunded up to 14 days before the event, October 4, 2024, at 10 AM CT for Dallas FAN FESTIVAL 2024. After the refund deadline, all sales are final.
Refunds will be made for the face value of the ticket at time of purchase, plus any applicable taxes, shipping fees and merchandise add-ons. Service charges are non-refundable.
Refunds will be processed to the original form of payment. If a prepaid card was used, please retain the card for any potential refunds.
To process a self- refund, please view this article: How do I process a self-refund for my ticket(s)?
Dallas FAN FESTIVAL reserves the right to change and/or alter the refund terms and conditions at any time deemed necessary. Decisions related to refunds made by Dallas FAN FESTIVAL are final.
For more information about our ticket terms and conditions, please read here.