Refunds for Dallas FAN FESTIVAL 2024, excluding special experiences, can be processed up until the refund deadline of October 4, 2024 at 10 AM CT.
After this date, all sales are final. You can process a self-refund only before the refund deadline.
Refunds will be made for the face value of the ticket at time of purchase, plus any applicable taxes, shipping fees and merchandise add-ons. Service charges are NOT refundable.
Steps to Process a Self-Refund:
- Access your order confirmation email.
- In the email, click on “VIEW YOUR RECEIPT AND QR CODES HERE.”
- Locate the ticket you want to refund and click "Refund Product" next to it.
- Follow the prompts to complete the refund process.
Disclaimer:
- Click here to contact our Customer Service Team if you have any issues processing your refund before the deadline.
- Service charges are NOT refundable.
You may view our disclaimers here.
If you require further assistance, please contact our Customer Service Team here.